1. About Atamaii.com
2. Why Buy Toys from Atamaii.com?
3. Contact / Store Information
4. Customer Service Awards
5. Lucky Dog

Get SALE COUPONS and chances to WIN FREE Toys!
Subscribe to Atamaii.com

Follow @Atamaii on Twitter  

Sign up by Email

1. About Atamaii.com - Omaha, Nebraska

Atamaii.com provides quality toy products for customers worldwide.

Atamaii.com, is one of the highest rated and fastest growing specialty toy retailers on the web.

Atamaii.com is a family owned business located in Omaha, Nebraska, in America's Heartland. We are committed to offering you the finest toy products at great prices while providing exceptional customer service.

 Our CEO. Stu Carter heads up our operation. He is a former career Navy officer, and a veteran of several conflicts. Many customer service calls and emails are answered by him personally.

2. Why Buy from Atamaii.com?

We know that there are many online stores to choose from when it comes to shopping for toys. What sets Atamaii.com apart?

• Award winning customer service. We pride ourselves on providing superior customer service, low prices and great toys.
   
• Yahoo! Top Service Award. In independent customer satisfaction surveys conducted by Yahoo Shopping, we have consistently maintained the highest possible 5-star rating. The overwhelming majority of our customers have rated us "Excellent" (the highest possible rating), and over 99.9% of them have rated us either "Excellent" or "Good," giving us one of the highest customer satisfaction ratings for any online store. As a result, we have been honored with the Yahoo! Shopping Top Service Award.
  
  
   
• Better Business Bureau BBBOnLine Membership. We have participaged in the BBBOnLine Reliability Program since 2001, with ZERO complains. Check out their report at BBBOnLine.org.
   
• Great prices for every product, everyday (and no sales tax except in Nebraska!). We believe that we offer an unbeatable combination of low prices, availability of hard-to-find toys, great customer service and super fast shipping.
   



• Fast-Fair shipping. We believe in serving our customers quickly, honestly and fairly. That is why we will never advertise a low-ball price for a product, only to hit you with an exorbitant shipping charge at checkout. If you check out customer reviews, you will see many are astonished at how fast we ship out product.
   
• We care about the environment, our home. We promise to do our part to preserve our land for future generations to enjoy. This philosophy affects everything we do, from using recycled shipping boxes and packing material to supporting environmentally conscious suppliers. Atamaii.com also actively supports organizations that strive to preserve our environment and wildlife.
   
• We respect your privacy. We have a strict policy against disclosing your private contact and billing information (including your e-mail address) without your permission. Unlike other online stores, you must specifically ask to be placed on our newsletter subscription list.

3. Contact / Store Information

The vast majority of ordering and customer service related questions can be answered by visiting our Help Center, consisting of detailed FAQs (Frequently Asked Questions). To go there, please click here.

If you cannot find the answer to your question, or have any other questions or comments, please feel free to complete the form below. We respond to the vast majority of inquiries within just a few hours (during business hours), and over 99% of them within one business day.

Contact Form

Mail & Fax:  Atamaii.com 6012 N 102nd St, #34100 Omaha, NE 68134-4100 Phone: 402-572-5269 Fax: 402-571-1968 Email: info@Atamaii.com   Name:  *Email Address:  *Comments:    *required fields

Please note:  In the unlikely event that you do not receive a response to your inquiry within 24 hours, please check your Bulk Mail or SPAM folder. If you still do not see a response from us, please re-send your inquiry, as your e-mail may have been rejected by our SPAM filter.

• Telephone Orders. We currently do not accept telephone orders. This policy reduces our overhead and allows us to keep our prices as low as possible. If you prefer to not provide your credit card information over our secure order system, we can also accept payment by check or money order. If you prefer to make payment this way, please select "Bank Check" or "Money Order" as your credit card type at checkout.
  
  
   
• No Will Call. We do not offer in-person pick-up.
  
  

  4. Customer Service Awards

  • Yahoo! Store 5-Star Top Service Award. In independent customer satisfaction surveys conducted by Yahoo! Shopping, we have achieved the highest possible 5-star rating. The overwhelming majority of our customers have rated us "Excellent" (the highest possible rating), and over 99.9% of them have rated us either "Excellent" or "Good," giving us one of the highest customer satisfaction ratings for any online store. As a result, we have been honored with the Yahoo! Shopping Top Service Award.  Click here to review recent customer service ratings and comments.
    
    
     
    
    
    
    
    
    
    
    

    The Star System
    Yahoo! Shopping takes merchant ratings very seriously. Below is the star system used to rank Yahoo! Shopping merchants. Merchants with a rating of less than two stars are removed from Yahoo! Shopping.
    Merchant Rating	Description
    	Excellent / Top Service -- The five-star Top Service icon next to a store's name is a sign of superlative quality. It means that the store is participating in the Merchant Rating System, and customers who have ordered from that store have given it the highest ratings.
    	Very Good
    	Good
    	Fair
    	Poor
    How are merchants rated?
    The Merchant Rating System is an integral part of Yahoo!'s program to guarantee a positive, high-quality online shopping experience. The rating system gathers feedback from shoppers about Yahoo! Shopping merchants and then uses the feedback to determine an overall rating for that merchant. The system is weighted so that the merchant's overall rating reflects the majority of customer ratings. If most customers rate the store positively, the rating will reflect this. The overall rating is displayed next to the store name whenever it appears in the Yahoo! Shopping pages.

    
    
    
    • Better Business Bureau BBBOnline Membership. We have participated in this program since 2001 with ZERO complains. Check out their report at BBBOnLine.org.
      
      
       
    • Don't Just Take Our Word For It. Check out our customers' comments about our service from Yahoo! Shopping, a leading independent online store rating site.
    
    
    

    5. About Lucky Dog

    Lucky was our Yellow Labrador Retriever. She served as an occaisonal product model, and provided security services for cheap. Recently she began to suffer from a condition she had, so we made the hard decision to let her go to doggy heaven. We miss her terribly, but will always remember what a good and happy dog she was.

    
    
    

       

  
  
  
  
  
  
  
  

  Copyright © 2009 Atamaii Anime Toys