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About Atamaii.com
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Follow Us on Twitter for Instant Updates!
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1. About Atamaii.com
2. Why Buy Toys from Atamaii.com?
3. Contact / Store Information
4. Customer Service Awards
5. Lucky Dog |
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Follow our combat CEO,
Stu Carter on Twitter!
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Get Instant Notices and Special Coupon Codes!
Click here and Follow @Atamaii
on Twitter
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This Weeks TwitaToy
Giveaway
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1. About Atamaii.com
- Omaha, Nebraska
Atamaii.com
provides quality toy products for customers worldwide.
Atamaii.com,
is one of the highest rated and fastest growing specialty toy retailers
on the web.
Atamaii.com is a family owned business
located in Omaha, Nebraska, in America's Heartland. We are committed to
offering you the finest toy products at great prices while providing
exceptional customer service.
Our CEO. Stu Carter heads up our
operation. He is a former career Navy officer, and a veteran of several
conflicts. Many customer service calls and emails are answered by him
personally.
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2. Why Buy from Atamaii.com?
We know that there are many online stores to choose from when it comes to shopping for
toys. What sets Atamaii.com apart?
- Award winning customer service.
We pride ourselves on providing superior customer service, low prices
and great toys.
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Yahoo! Top Service Award.
In independent customer satisfaction surveys conducted by
Yahoo Shopping, we have consistently maintained the highest possible 5-star rating. The
overwhelming majority of our customers have rated us "Excellent"
(the highest possible rating), and over 99.9% of them have
rated us either "Excellent" or "Good," giving us one of the highest
customer satisfaction ratings for any online store. As a result, we
have been honored with the Yahoo!
Shopping Top Service Award.
- Better Business Bureau BBBOnLine Membership. We have participaged in the BBBOnLine Reliability
Program since 2001, with ZERO complains. Check out their
report at BBBOnLine.org.
- Great prices for every product, everyday (and no sales tax except in Nebraska!). We believe that we offer an unbeatable combination of
low prices, availability of hard-to-find toys, great customer service and super fast shipping.
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Fast-Fair shipping. We believe in serving our customers quickly, honestly and fairly.
That is why we will never advertise a low-ball price for a product, only
to hit you with an exorbitant shipping charge at checkout. If you check
out customer reviews, you will see many are astonished at how fast we
ship out product.
- We care about the environment, our home. We promise to do our part to preserve
our land for future generations to enjoy. This philosophy affects everything we
do, from using recycled shipping boxes and packing material to
supporting environmentally conscious suppliers. Atamaii.com also
actively supports organizations that strive to preserve our environment
and wildlife.
- We respect your privacy. We have a strict
policy against disclosing your private contact and billing information
(including your e-mail address) without your permission. Unlike other
online stores, you must specifically ask to be placed on our newsletter
subscription list.
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Contact Us
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Do you have questions about our products? ...comments on our
website?...We look forward to hearing from you!
One of our customer service representatives will respond to your questions
as quickly as possible. Feel free to call, or email us.
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3. Contact / Store Information
The vast majority of ordering and customer service related questions can
be answered by visiting our Help
Center, consisting of detailed FAQs (Frequently Asked
Questions). To go there, please click here.
If you cannot find the answer to your question, or
have any other questions or comments, please feel free to complete the form below. We respond to the vast majority of inquiries within
just a few hours (during business hours), and over 99% of them within
one business day.
Please note: In the
unlikely event that you do not receive a response to your inquiry within
24 hours, please check your Bulk Mail or SPAM folder. If you still do not see a
response from us, please re-send your inquiry, as your e-mail may have
been rejected by our SPAM filter.
Telephone Orders. We currently do not accept telephone
orders. This policy reduces our overhead and allows us to keep our
prices as low as possible. If you prefer to not provide your credit
card information over our secure order system, we can also accept
payment by check or money order. If you prefer to make payment this
way, please select "Bank Check" or "Money Order" as your credit card
type at checkout.
No Will Call. We do not offer in-person pick-up.
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4. Customer Service Awards
- Yahoo!
Store 5-Star Top Service Award. In independent customer satisfaction
surveys conducted by Yahoo! Shopping, we have achieved the highest
possible 5-star rating. The overwhelming majority of our customers have
rated us "Excellent" (the highest possible rating), and over 99.9%
of them have rated us either "Excellent" or "Good," giving us one of the
highest customer satisfaction ratings for any online store. As a result,
we have been honored with the Yahoo!
Shopping Top Service Award. Click here to review recent customer service ratings and comments.
- Better Business Bureau
BBBOnline Membership. We have participated in
this program since 2001 with ZERO complains. Check out their
report at
BBBOnLine.org.
- Don't Just Take Our Word For It. Check out our customers' comments about our service from
Yahoo!
Shopping, a leading independent online store rating site.
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The Star System |
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Yahoo! Shopping takes merchant ratings very seriously. Below is the star
system used to rank Yahoo! Shopping merchants. Merchants with a
rating of less than two stars are removed from Yahoo! Shopping.
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Merchant
Rating |
Description
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Excellent
/ Top Service -- The five-star Top Service icon next
to a store's name is a sign of superlative quality. It
means that the store is participating in the Merchant
Rating System, and customers who have ordered from that
store have given it the highest ratings. |
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Very
Good |
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Good |
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Fair |
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Poor |
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How are merchants rated? |
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The
Merchant Rating System is an integral part of Yahoo!'s program to
guarantee a positive, high-quality online shopping experience. The
rating system gathers feedback from shoppers about Yahoo! Shopping
merchants and then uses the feedback to determine an overall
rating for that merchant. The system is weighted so that the
merchant's overall rating reflects the majority of customer
ratings. If most customers rate the store positively, the rating
will reflect this. The overall rating is displayed next to the
store name whenever it appears in the Yahoo! Shopping pages. |
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5. About Lucky Dog
Lucky was our Yellow Labrador Retriever. She served as an occasional product model, and provided security services for cheap. Recently she began to
suffer from a condition she had, so we made the hard decision to let her go to
doggy heaven. We miss her terribly, but will always remember what a good and
happy dog she was.
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